sling.chat

Engage your web visitors the smart way.

Automate your customers' communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing. Save time, increase revenues, and use the software like Slack, Discord* and Zendesk that you already know and love.

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Sling Chat Supports the following

Features we promise to deliver on

With our tool, we will help you with the things that matter to your business

Get Started for Free

Support

Get the tools you need to provide excellent customer support and a stellar live chat experience.

01

Smart GPT AI Bot

Build and launch conversational chatbots. No coding required. Easily automate customer service.

01

Marketing

Increase revenues, generate leads, and improve sales workflows with our innovative marketing tools.

Chat With your Website Visitors in 3Easy Steps

1

Connect Live Chat With Slack, Zoom, or Webex.

Connect Social Intents to your MS Teams, Slack, Zoom, or Webex using one of the buttons below.Next, select a channel, team, or space that you want to send requests to. Any new live chat conversation will be sent here.

Embed Live Chat Snippet On Your Website

Next, you need to ensure that your live chat widget appears on the website. This is what customers will use to communicate with you.To do so, embed the live chat code snippet in your web page or, in the case of Social Intents, use dedicated plugins for Shopify, WordPress, Bigcommerce, or Wix.

2

Design the landing page.

Build the landing page.

Redesign all of it!

3

Answer Your Chats From Zendesk, Slack, WhatsApp or let the bot handle the conversations.

You can start having conversations with website visitors directly from the tools you're used to using at work.

Tagline

Communicate Directly in Slack

Receive and respond to messages sent directly from users in Slack in real time. You can also edit the messages sent from Slack at a later time or delete them.

Send and receive messages
Edit and delete messages
Real-time two-way sync

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User and Agent Sync

Agent and user details, including name, surname and profile image, are synced with Slack. Each agent can be linked to a Slack teammate, and Support Board can detect whether any agents are online.

Sync user details
Update profiles automatically
Link agents to Slack teammates
Detect online status

Markups, Emojis and Code Snippets

Enjoy the Slack Editor's full support. Slack's message formatting, including bold and italic, is compatible with Support Board. Slack code snippets and emojis are supported too.

Text markups like bold and italic
Ordered and bulleted lists
Emojis
Code snippets

Multiple Teammates and Shared Channels

Any number of teammates can use Slack simultaneously and reply to the user. A Slack channel shared by all teammates will show the user’s details and provide a link to open the conversation channel.

Teammates shared channel
User details
Dedicated user channel
Multiple Slack teammates

More about the Sling Chat

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Attachments and Media

Enjoy the two-way sync feature. Send and receive attachments or media directly in Slack in real time.

Autochannel Cleaning

Archive old channels in just one click. The archived channels are automatically restored as needed.

Bot Messages in Slack

Sync full conversations including auto messages, Dialogflow bot messages and Rich Message responses.

Knowledge Base Articles

Provide faster help for customers and fewer questions for your agents with the integrated multilingual knowledge base.

FAQ's

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Can I customize the look of the chat widget on my website?

Yes, you can fully customize the look of the chat widget on your website, including changing the colors, text, and logo to match your brand.

Is it possible to integrate Support Board with third-party tools?

Yes, Support Board can be integrated with a variety of third-party tools, such as Zapier, Slack, and Google Analytics. These integrations allow for a more seamless workflow and better data tracking.

Can I use it on multiple websites?

Yes, you can use SlingChat on multiple websites. Simply copy the code snippet to each website, and you'll be able to manage all conversations from one centralized dashboard.

Is it available in multiple languages?

Yes, Support Board supports multiple languages, including English, Spanish, French, Italian, Portuguese, and German.

What our customers say

Join other users who are building their businesses with SlingChat

Using SlingChat has been a game-changer for our customer support team. With its seamless integration with Slack, we can quickly and easily communicate with our customers in real-time without the need for any extra tools. Plus, the chatbot feature has helped us to reduce response times and improve the overall customer experience. Highly recommended!"

Flow Ninja Asset For Testimonial

SlingChat has been a game-changer for our small business. As a team of just a few people, we needed a way to efficiently manage customer inquiries without being bogged down by different communication tools. With SlingChat, we can easily respond to customer inquiries in Slack, making communication quick and seamless. Plus, the integration with WooCommerce has been a huge help in automating responses and improving our overall response times

Flow Ninja Asset For Testimonial

Jon Doe, VP of Marketing

We've tried multiple live chat solutions in the past, but SlingChat is by far the best. The integration with Slack is seamless, and the ability to edit or delete messages has been a huge help in ensuring that we provide accurate and timely responses to our customers. The AI chatbot is also a great feature, allowing us to quickly resolve common issues and focus on more complex inquiries. Highly recommend SlingChat to any business looking for a powerful and efficient live chat solution.

Flow Ninja Asset For Testimonial

Jon Doe, VP of Marketing

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