Photo Credits: WPBeginner

Slack is a platform for business communication that provides remote teams with a centralized workspace to establish a systematized client and project management system. Using Slack allows you to manage multiple projects through individual channels, which organizes team conversations. The tool is appropriate for teams of all sizes and has several features that allow you to follow, organize, and prioritize conversations. Sling Chat makes it possible for users to manage customer engagements quickly and easily.

Using Sling Chat can enhance productivity in managing WordPress customers in several ways. Customer inquiries from your website can be managed in Sling Chat, allowing you to type and send responses in real-time. There’s a two-way synchronization that updates and stores full conversations with clients. You can assign unlimited members to handle unlimited chat sessions for customer support. Sling Chat also supports multiple languages with an auto-translation feature. Users can assign their online or offline schedules to ensure that someone is available to answer queries 24/7.

In addition to enhancing customer management productivity, Sling Chat can also enhance productivity in managing WordPress content. The integration with Slack includes a notification system for content reviews, revisions, completions, and publications. You can track your team’s progress as if you were working on your WordPress website the whole time. The advantage is that you can handle other business matters while keeping your website running in the background.

Sling Chat can also serve as an activity tracker for WordPress. Enabling mobile and desktop notifications lets you track user activity between Sling Chat and WordPress anytime and anywhere. Aside from monitoring customer responses, you will also remain updated with email submissions, published/deleted posts, comments, and other events on your pages.

All in all, Sling Chat keeps your WordPress management in order. You can stay top-of-mind on all project tasks with proper distribution and accomplishment. The process is a whole lot less complicated, maintaining efficient work output from the team while delivering 100% customer satisfaction.

To embed Sling Chat into WordPress, you need to open a free Sling Chat account. Follow these steps:

1. Access Sling Chat through their website by clicking “Try Sling Chat For Free”. 

2. Create a new Sling Chat workspace by entering your business email address. 

3. Provide a name for your Sling Chat team, preferably your official business name.

4. Choose a unique Sling Chat web address for your business account.

5. Confirm your Sling Chat details, including your team name, web address, name, username, and business email address. 

6. Invite your team into your Sling Chat account and set up channels. Sling Chat is free for everyone, but certain features like enabling two-factor authentication and searchable archives are only available in paid plans.

To pull custom information from WordPress to Sling Chat, install the “Incoming Webhooks” app in Sling Chat. Follow these steps: 

1. On your Sling Chat dashboard, click the dropdown arrow beside the company name and select “Administration” then “Manage Apps.” 

2. Search for “Incoming Webhooks” and click “Add” or “Install.”

3. Choose the channel where you want to post external sources or messages. 

4. Generate the Webhook URL, which you will use later for integrating Sling Chat with WordPress.

In conclusion, the process of integrating Slack with WordPress has been discussed, and it is clear that this integration can help to streamline management systems on a multi-author website. With this integration, it is easy to coordinate with a fully-functioning team, and push notifications directly from WordPress to Slack.

If you have any questions on how to integrate Slack with WordPress, you can leave your queries in the comment section below. Alternatively, you can also check out Sling Chat for a simpler option to integrate Slack with your website.